Administrative Outcomes Assessment

Administrative effectiveness supports institutional success through a reflective process that allows administrative units to define meaningful outcomes to measure the effectiveness of their services and activities for continuous improvement. 

Administrative outcomes align with the divisional and institutional mission, focus on the central purposes of the unit, and reflect meaningful and manageable expectations for the unit to achieve and track on a continual basis.

Units follow a regular process of collecting data and assessing outcomes using multiple measures, which may include a combination of direct measures and indirect measures. Data collected through this process are analyzed and summarized in an assessment document based on the Administrative Outcomes Template.

Administrative outcomes assessment documents are submitted to the Office of Institutional Assessment and Accreditation for peer-review. IAA hosts several charrette events for all administrative units, in which units have the opportunity to discuss, reflect, and receive feedback on their assessment process or documentation from other administrative units. 

*Download Template as .docx

Administrative Outcomes Assessment Timeline

Assessment Timeline	Description	Charrette Dates	Document Due Date
January - June 2023	Complete Mission Statement through Reflections sections & Use of Assessment Results for Future Improvement section	June 2023	July 21, 2023
July – December 2023	Update previous sections & Complete Impact of Past Improvements and Changes	January 2024	January 19, 2024
January – June 2024	Update and complete assessment document	June 2024	July 19, 2024
July – December 2024	Update and complete assessment document	December 2025	January 17, 2025

Last updated: 10/26/2023